Smart Toilets

Cruze Wall Hung Smart Toilet Review and US Alternatives

The Cruze wall-hung smart toilet was a UK model sold by Victorian Plumbing and is now listed as discontinued. What it offered, and the wall-hung smart toilets US buyers can consider.

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Toilet in a modern bathroom
Photo: Point3D Commercial Imaging Ltd. / Unsplash

The Cruze Wall Hung Smart Toilet (part number CZ881WH) was a UK product sold by the British retailer Victorian Plumbing under its Cruze Bathrooms name. As of November 2026, Victorian Plumbing’s product page lists it as discontinued, and we couldn’t find it sold in the US. If you’re in the US and want a wall-hung toilet with a built-in bidet, you’ll need to look at other options, such as TOTO’s NEOREST WX models or HOROW’s G10, which are covered below.

This page is based on the retailer’s listing and manufacturer documentation for the alternatives. We have not physically tested any of these toilets. See our methodology for how we research products.

What we could and couldn’t confirm: The only source we could find for the Cruze toilet is Victorian Plumbing’s own listing. That listing doesn’t name the manufacturer, and we couldn’t find a separate Cruze brand website or spec sheet. Treat the details below as the retailer’s description, not verified manufacturer specifications.

What the Cruze wall-hung smart toilet was

According to Victorian Plumbing’s listing, the CZ881WH was a rimless, round, wall-hung ceramic bowl with an integrated bidet seat. The listing describes:

  • Rear and front wash modes with a pulsating massage option.
  • Adjustable nozzle position, water pressure and water temperature.
  • Automatic and manual nozzle cleaning.
  • A heated seat and a warm-air dryer, each with adjustable temperature levels.
  • An LED night light inside the bowl.
  • A remote control with a magnetic wall holder.

Cruze CZ881WH listing details (per Victorian Plumbing)

BrandCruze Bathrooms
ModelCZ881WH
Bowl shape compatibilityRound, rimless, wall-hung
Seat materialCeramic
Heated seatYes, adjustable
Bidet featuresRear and front wash, pulsating massage
Water heatingUnverified
Warm-air dryerYes, adjustable
Installation requirementsConcealed cistern wall-hung frame, sold separately
Power requirementsUnverified
Warranty2 years (retailer listing)
Dimensions590 mm projection x 385 mm wide x 440 mm high

The listing says the concealed cistern, frame and fixings were not included. It also says the product was tested to the European standard BS EN 997:2018 and carried UKCA and CE marks. Those are UK and EU markings, not the US certifications (such as cUPC for plumbing and UL or ETL listing for electrical safety) you’d look for on a toilet installed in the US. The listing doesn’t state power requirements or flush volume.

Why it’s not a good fit for US homes

  • It’s discontinued. The retailer lists it as discontinued, so replacement parts and warranty support may be hard to get.
  • It was built for the UK market. UK homes use a different electrical supply from US homes, and the listing shows UK and EU certifications, not US ones.
  • Metric sizing. Its dimensions and the frame it pairs with were designed around European wall systems, which may not match US carriers and drain positions.
  • Code approval. US plumbing inspectors generally expect listed, certified fixtures. An imported toilet without US certifications could cause problems at inspection.

What we like

  • Wall-hung design leaves the floor clear for cleaning
  • Listing describes front and rear wash, heated seat, dryer and night light
  • Rimless bowl per the retailer
  • Remote control with wall holder

Things to consider

  • Listed as discontinued by the retailer
  • Sold in the UK with UK and EU markings, not US certifications
  • Manufacturer not named and no spec sheet found
  • Concealed cistern and frame sold separately
  • Power requirements and flush volume not stated

How wall-hung smart toilets work

A wall-hung toilet has no base on the floor. The bowl bolts to a steel carrier frame hidden inside the wall, and the tank sits in the wall cavity too. You flush with a button or plate on the wall, which usually doubles as the access panel for servicing the tank.

A wall-hung smart toilet adds the bidet electronics, which brings two extra requirements: a power supply behind or beside the bowl, and a water supply for the wash function as well as the tank.

In-wall carriers and tanks

Geberit is one of the best-known carrier makers in North America. Geberit describes its Duofix in-wall system as a carrier frame plus a Sigma concealed tank, with a version built for 2×6 wall construction in wood or steel studs. Geberit says the kit includes a water supply stop, drainage elbow, and preinstalled fill and flush valves, and that flush actuator plates are ordered separately. Its 2×6 system offers dual flush at 1.6 / 0.8 gpf or 1.28 / 0.8 gpf. Geberit says the carrier is designed for wall-hung washdown bowls, which you buy separately, and points buyers to its list of compatible bowls.

Toilet makers also sell their own systems. TOTO’s NEOREST WX1 and WX2 use the TOTO WT175MA in-wall tank system, and HOROW says its G10 wall-hung toilet needs the HR-G10 concealed tank and in-wall carrier, which are sold separately.

Wall-hung smart toilets US buyers can consider

Model Flush (gpf) In-wall system Smart features (per maker) Status when checked
TOTO NEOREST WX2 (CWT9548CEMFX) 1.2 / 0.8 TOTO WT175MA in-wall tank EWATER+ (wand, bowl, under-seat), ACTILIGHT, auto lid, auto flush with manual backup, dryer, deodorizer Limited inventory
TOTO NEOREST WX1 (CWT9538CEMFG) 1.2 / 0.8 TOTO WT175MA in-wall tank EWATER+ (wand, bowl, under-seat), auto lid, auto flush with manual backup, heated seat, dryer, deodorizer Limited inventory
HOROW G10 1.6 / 1.1 HR-G10 concealed tank and carrier (sold separately) Heated seat, dryer, auto lid, stainless nozzle with adjustable position Sold out

TOTO’s WX pages show a limited-inventory notice and direct buyers to a showroom. HOROW’s G10 page lists a two-year limited warranty along with cUPC certification and ADA and DOE compliance, but it showed as sold out when we checked. Our HOROW smart toilet overview covers the rest of that range.

Another route is to pair a wall-hung bowl and carrier with a separate electric bidet seat. That only works if the bowl is a shape and size the seat maker supports, so check compatibility before you buy either part.

Compare models on Amazon

Who a wall-hung smart toilet is for

  • Remodelers who already have the wall open.
  • People who want a clean, modern look with an uncluttered floor that’s easy to mop.
  • Small bathrooms, where hiding the tank in the wall can save some depth.
  • Accessibility projects. A wall-hung bowl can sometimes be set at a custom height. Check the carrier’s instructions for the allowed range.

What to check before you buy

  • Wall depth and framing: Is your wall 2×4 or 2×6? Carriers are made for specific framing.
  • Drain position: Wall-hung toilets drain through the wall into the carrier, so your waste line may need rerouting.
  • Bowl and carrier compatibility: Use the carrier the bowl maker specifies, or one the carrier maker lists as compatible.
  • Power: Plan a GFCI-protected supply where the smart toilet’s instructions call for it.
  • Service access: Make sure you can reach the tank’s valves through the actuator opening.
  • US certifications: Look for US plumbing and electrical listings on any imported model.

Our guide on how to install a smart toilet covers the electrical and water prep in more detail.

Frequently asked questions

Is the Cruze wall-hung smart toilet sold in the US?

We couldn’t find it sold in the US. It was listed by UK retailer Victorian Plumbing, which now marks it as discontinued.

Who makes Cruze toilets?

Victorian Plumbing sells products under the Cruze Bathrooms name, but its listing doesn’t name the manufacturer, and we couldn’t find a separate Cruze brand website.

Are wall-hung toilets strong enough?

A properly installed carrier is designed to bear the bowl and the user’s weight. The strength comes from the frame and how it’s anchored, so follow the carrier maker’s instructions and have a professional install it.

Do wall-hung smart toilets cost more to install?

Usually, yes. You pay for the carrier and in-wall tank as well as the toilet, plus the wall work, drain changes and electrical. Get a quote that covers all of it.

Bottom line

For floor-mounted alternatives, see our best smart toilets shortlist and our TOTO vs Kohler comparison.